Search in:

“Intel® Bluetooth Driver Ver.24.20.0.3” Update Program

Applicable Models 

VJS124*, VJS125*
VJS144*, VJS145*
VJZ141*, VJZ142*

Applicable OS 

Windows 11 Pro 64-bit
Windows 10 Pro 64-bit

Issues Resolved 

  • Improved Bluetooth stability.
  • This version also includes fixes for the following issues addressed in previous versions:
  • Fixed an issue where left and right audio channels were reversed on some Bluetooth headsets.
    ※This issue applies only to the following models: VJS125*, VJS145*
  • Addressed security vulnerabilities in Intel® Wireless Bluetooth:
    INTEL-SA-01108
    INTEL-SA-01039
    INTEL-SA-00628
    INTEL-SA-00403

Download Procedure

At this stage, only download the file—do not run it yet.

  1. Create a folder to store the downloaded file.

*In this example, the folder is named “Update” and created on the C drive.
*Use only alphanumeric characters for the folder name. Using double-byte characters, spaces, or special characters may prevent the program from running correctly.

  1. Review the “Software License Agreement”.
  2. After reviewing, click the [Agree and Download] and download the update program to the folder created in step 1.
  3. After downloading the program, refer to the next section, “How to Apply Program and Pre-application Checks”,to install the program.
  4. After applying the update program, delete the “Update” folder created in step 1.

How to Apply Program and Pre-Application Checks

■ Pre-Application Checks

  • After applying this program, be sure to restart your PC.
  • Apply this program only if the “Intel® Wireless Bluetooth® Driver” version is “Ver. 24.20.0.3” or earlier.
  • This program is also distributed via Windows Update.
  • If you cannot connect to existing Bluetooth devices after applying this program, restart your computer and perform the pairing process again.

■ How to Apply Program

  1. Close all applications currently running on Windows.
  2. Open [PC (Computer)] – [Local Disk (C:)] – [Update] folder (the folder where you downloaded the file), and double-click the [SP000869.exe] file.
  3. The following dialog box will appear, so review the message and click [OK].
     
  1. When the User Account Control (UAC) screen appears, select [Yes] to begin applying the program.

*If the following dialog box appears, click [OK] and then restart the PC manually.

After completing these steps, the process is finished.

About Silent Installation

This update program supports silent installation from the command prompt (updating without displaying dialog boxes).

To perform a silent installation, follow the steps below.

  1. Place the update program in any desired location.
    *In this example, it is placed in C:\Update.
  2. Launch the Command Prompt with administrator privileges.
  3. Run the following command:

C:\Update\SP000869.exe /vpm_noninteractive

*Alternatively, you can set the current directory using the cd command and then run “SP000869.exe /vpm_noninteractive”.

The silent installation will start.

No completion message will be displayed. If you need to confirm completion timing or results, create a batch file and check the return code.

Return Codes:

Success: 0, 14, 259, 3010
　　　0: Restart at your convenience.
　　　14, 3010: A restart is required. The system may not function properly without it.
　　　259: The same version is already installed, or the module is not applicable.

Failure: Any return code other than those listed above

How to Check if the Program Has Been Successfully Applied

  1. Open [Device Manager].
  2. Double-click [Bluetooth].
  3. Double-click [Intel® Wireless Bluetooth®] to display properties.
  4. Click the [Driver] tab and check the displayed version number. If the version is “24.20.0.3”, the update has been applied successfully.”