Windows 11 Pro 64bit
- Always restart your PC after applying this program.
- This program is also distributed via Windows Update.
- If you are unable to connect to an existing Bluetooth device after applying this program, restart your computer and try pairing again.
Issue to be resolved
- Fixed the issue that caused L and R audio outputs to be reversed on some Bluetooth headsets.
How to apply the program
- Close all applications running on Windows.
- Open the [PC (Computer)] – [Local Disk (C:)] – [Update] folder (the folder where you downloaded the file) and double-click the [SP000554.exe] file.
- The following dialog will appear, so confirm the content and click [OK].
4. When the User Account Control screen appears, click [Yes]. It will begin applying the program.
5. If the following dialog appears, the update has been successfully completed. Click [OK].
6. Restart your PC.
This completes all procedures.
How to confirm that the program has been applied
- Open “Device Manager”.
- Double click [Bluetooth].
- Double click [Intel® Wireless Bluetooth®].
- Properties will appear, so click the [Driver] tab.
- If the version displayed is “18.104.22.168”, the update has been successful.
- Prepare a folder to store the downloaded file.
In this explanation, we will use a folder named “Update” created on C Drive.
*Please use only single-byte alphanumeric characters for the folder’s name.
If you use double-byte characters, single-byte spaces, special characters, etc., the program cannot be executed correctly.
- Confirm the “Software License Agreement”, click the [Agree and Download] button, and download the update program to the folder created in Step 1.
- After downloading the program, apply the program by referring to the “How to apply the program” above.
- After applying the update program, delete the “Update” folder created in Step 1.
To view the END-USER LICENSE USER AGREEMENT FOR VAIO SOFTWARE please click the link below.
Please use “Microsoft Edge” or “Internet Explorer” to download the file.
In browsers other than the above the file may not download properlyBy downloading this file you are agreeing to the terms put forth in the END USER LICENSE AGREEMENT for VAIO SOFTWARE
END-USER LICENSE AGREEMENT FOR VAIO SOFTWARE